Information about buying tickets

Advance booking. Tickets are available
– online via our website on the event pages of the respective event
– at all known advance booking offices (Click here to search for advance booking outlets by postcode.)
In Düsseldorf we recommend
VisitDüsseldorf Tourist-Information, Rheinstr. 3, 40213 Düsseldorf, daily 10am-6pm
Opernshop Düsseldorf, Heinrich-Heine-Alle 24, 40213 Düsseldorf, Mon-Fri 10-19, Sat 10-18 

Our discounted advance booking prices are valid until the day before the event; on the day of the event, box office prices will apply.

Delivery options
– E-ticket with QR code / Print@Home ticket (free of charge)
– Postal delivery up to 5 working days before the event (4.90€ postage fee).
It is not possible to reserve or deposit tickets at the box office.

Tickets for “Skatepark” and “Moscodiáda”
Pay what you can – socially just and responsible! A solidarity pricing system applies to “Skatepark” and “Moscoviáda”: There are five price categories in advance (9 to 36 euros) and at the box office (10 to 41 euros) and everyone can decide for themselves how much they want to pay for a ticket. This is our way of making culture accessible to everyone, especially families. Book your favourite seat online and pay as much as you can. You do not need to show proof of concession at the door.

Tickets for other performances
Concessions. Pupils, trainees and students, volunteers, severely disabled, unemployed and welfare recipients can purchase tickets at a reduced price upon presentation of proof. A valid authorisation card (pupil’s ID, student ID, severely disabled person’s ID, etc.) must be presented at the entrance to the event. If no such ID can be shown, admission will only be granted by paying the difference to the standard price.

Professional tickets. Professional artists can obtain discounted tickets. This requires accreditation in advance of the festival at profi-ticket@asphalt-festival.de.  

Bookings for school classes. Teachers wishing to book tickets for school classes should send an email to info@asphalt-festival.de.

No returns, no exchanges. Purchased tickets cannot be returned or exchanged, except for cancelled performances.

Information on accessibility. All venues are accessible to wheelchair users and visitors with reduced mobility. Wheelchair accessible toilets are available at all venues.

Questions about ordering? Or would you like an invoice? You can reach the asphalt customer service by phone on 040. 555 55 88 27 (Mon-Fri 8:00-18:00) and by email at kundenservice-asphalt-festival@eventim.de.